At Akash Marketing, we aim to deliver your orders quickly, safely, and reliably across India. This shipping policy outlines how we handle dispatch, delivery, and shipping timelines for all orders placed on our platform.
1. Order Processing
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Orders are processed within 1 to 2 business days after confirmation.
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You will receive a confirmation email or message with your order details once processing begins.
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Orders placed on Sundays or public holidays will be processed on the next working day.
2. Delivery Timelines
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Standard delivery takes between 3 to 7 working days depending on the location.
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Remote or non-serviceable locations may require additional time.
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In case of unexpected delays, our team will inform you promptly.
3. Shipping Charges
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Shipping charges may vary based on product weight, volume, and destination.
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Exact charges are calculated at checkout and shown before payment.
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Free shipping may be available for select products or during promotional offers.
4. Courier Partners
We work with reliable courier partners to ensure timely and safe delivery. Tracking details will be shared via SMS or email once the product is dispatched.
5. Tracking Orders
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Once shipped, you will receive a tracking ID and link to follow the status of your order.
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You can also contact our support team for assistance with tracking.
6. Delays or Delivery Issues
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In case of delays due to weather, courier issues, or unforeseen circumstances, we will keep you updated.
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If your package is marked as delivered but not received, report it to us within 24 hours for resolution.
7. Damaged or Open Parcels
If you receive a damaged, tampered, or open parcel, please do not accept it. Contact us immediately with photos and a detailed description so we can take appropriate action.
8. Contact for Shipping Support
Phone: 07942544602
Email: akashmarketingrpr@gmail.com
Please include your order ID and registered contact number when reaching out.