At Akash Marketing, we strive to provide a smooth and customer-friendly experience. If you need to cancel an order, please read the policy below:
1. Order Cancellation by Customer
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Orders can be cancelled before they are dispatched from our facility.
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To cancel, please contact us immediately via call or email with your order number.
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Once an order is shipped, it cannot be cancelled. In such cases, please refer to our Return and Refund Policy.
2. Order Cancellation by Akash Marketing
We reserve the right to cancel any order in the following cases:
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Product is out of stock or discontinued.
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Payment issues or verification failures.
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Inaccurate or incomplete address details.
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Any other issue preventing successful delivery.
If we cancel your order, the full amount will be refunded to your original payment method within 5 to 7 business days.
3. Refund for Cancelled Orders
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Refunds for eligible cancelled orders will be processed within 5 to 7 business days.
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Payment reversal timelines may vary depending on your bank or payment gateway.
For any cancellation-related queries, reach out to:
Akash Marketing
Shop No. 1, Baju Shanti Vijay Steel, Telghani Naka Chowk, Raipur – 492001, Chhattisgarh, India
Phone: 07942544602
Email: akashmarketingrpr@gmail.com